Using myTulane

 
line decor
HOME  :: 
 
line decor
   
 
Accessing Your Online Course Site(s)

 

The course sites for all of the online courses offered by the School of Continuing Studies are located in the myTulane Blackboard system at: http://mytulane.blackboard.com

 

 

Where to Get Technology Help 24/7: Use the Knowledge Base

There are three alternatives for obtaining online technical assistance 24 hours a day, 7 days a week.

First, you can search the knowledge base documents at: https://d2.parature.com/ics/support/default.asp?deptID=4258 (and then click on "Knowledge Base," "Blackboard 7.2 Knowledge Base," and the folder entitled "Students").

Second, you can submit an online ticket for written help at: https://d2.parature.com/ics/support/default.asp?deptID=4258

Third, you can participate in a live chat with a service representative online at: https://d2.parature.com/ics/support/default.asp?deptID=4258

 
Where to Get Technology Help 24/7: Call the Help Desk

The Help Desk can be reached at x8888 on the Uptown Campus or off-campus at 1-866-276-1428.